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Every Search Ends in a Find: AI Search That Converts

KIBO Search understands how shoppers actually search, shows only what’s in stock, and lets merchandisers control ranking without engineering help.

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Built for omnichannel retailers, B2B distributors, and global manufacturers who need to eliminate zero-result pages and protect margins.

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The High Cost of Search Abandonment

  • Keyword engines look for exact character strings. They fail on typos, local terms, and out-of-stock items.
  • Weak search bars burn ad spend and push buyers directly to competitors.
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$2T+ Lost by Retailers Globally Each Year to Search Abandonment

8 of 10 leave2 stay

80% of Shoppers Leave Site Search After Getting Irrelevant Results

Find It. Rank It. Have It in Stock.

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Intent-Aware AI Discovery

Shoppers find what they mean, not just what they typed.

Vector embeddings parse long, highly specific, or technical queries.

Intent-Aware AI Discovery

Shoppers find what they mean, not just what they typed.

Vector embeddings parse long, highly specific, or technical queries.

Product Capabilities

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Hybrid Ranking, Exact Plus Semantic

Hybrid ranking pairs exact keyword matches with vector semantics. Resolve technical specifications, budget constraints, and long-tail product searches.

Hybrid Ranking, Exact Plus Semantic

Hybrid ranking pairs exact keyword matches with vector semantics. Resolve technical specifications, budget constraints, and long-tail product searches.

KIBO Is Built for What Comes Next for Your Business

Launch Agentic Quickly

KIBO AI is native to the platform — automated engagement, merchandising, promotions, catalog management, and operations — so brands start using AI without a separate implementation project. Bring your own model (Gemini, Anthropic, OpenAI, or open-weight), and keep control with approvals for sensitive actions, a full audit trail of every agent run, and data access governed by your tenant’s permission model.

Compose Commerce Your Way

A MACH-certified, API-first foundation (MACH Alliance member) lets you launch with only the modules you need — such as search and checkout — and add catalog, promotions, order management, or subscriptions as you grow. REST and GraphQL APIs, typed SDKs, API extensions, and event webhooks cover every operation.

Scale Through Every Peak

Cloud-native services scale automatically for holiday rushes, flash sales, and viral demand, processing millions of orders without performance degradation.

Understand Performance
in Real TimeNew

Inline analytics and dashboards put KPIs in context across orders, inventory, and subscriptions — and KIBO AI’s Analyze function lets business users ask questions in plain language instead of waiting on a data pull.

Stay Compliant
by Default

Independently audited and certified to the standards commerce demands: SOC 2 Type 2, SOC 3, and PCI DSS Level 1, with GDPR, CCPA, and CPRA privacy compliance built in.

Honest Answers to the Questions We Get

How does KIBO AI Search improve search performance for B2B and B2C catalogs?
KIBO combines vector search embeddings, semantic LLMs, and keyword matching. The search engine parses natural language, part numbers, and technical specifications, returning accurate results from live inventory.
Case Study+338% Revenue Growth via Configurable SearchGuideBest Practices for E-commerce Site SearchArticleHow Vector Search Improves Site Conversion

Fix Your Site Search

Stop losing sales to bad search results. See how KIBO Search & Product Discovery converts queries into revenue.

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